Shipping

SHIPPING DELAYS* Due to the impact of HOLIDAYS, shipping carriers are not able to guarantee delivery dates at this time. Please note that shipping fees will not be refunded if your order does not arrive in the estimated delivery window.

Orders cannot be changed or canceled once they have been made.

PROCESSING & SHIPPING:

  • Processing time is 2-3 business days.
  • Once shipped, orders are estimated to arrive within 3-5 business days (2-3 days average).
  • Once your order has been shipped, you will receive a shipping confirmation email with a link to track your package.
  • Please note that shipping delays may occur during holidays.
  • NOTE: Business days include: Monday - Friday. Business days no not include: Weekends or Holidays.

(US )DOMESTIC SHIPPING:

  • FREE SHIPPING ON ORDERS OVER $50
  • Return shipping costs are the responsibility of the customer.

DELIVERY ISSUE:

  • NOTE: If your package is indicated that it was delivered but you haven't received it, there are a few steps we suggest taking:
  • Sometimes packages are marked as delivered before they are physically at your address. Please allow 24 hours following a delivery confirmation before assuming that there is an issue with the delivery. 
  • Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
  • Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
    If there a chance one of your neighbors mistakenly collected your package.
    If you have completed all of the above, please visit USPS website to file a claim and provide us with this claim number.
    We cannot be held responsible for orders that go missing after obtaining a "Delivered" status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure.